The cool thing about having millions of people using your site, is that there is never a lack of feedback. Right now we’re taking it all in – the good and the bad – and are actively making changes to the new comments feature we launched yesterday. But before we go into that, we’d like to ask you to use the new system for a few days, and give us constructive feedback that we can act on (in this related Digg story to this post) – and we’ll continue to work on changes that address everyone’s concerns.
What we’ve already changed:
- Expand All: We are now exposing this option at the top of each comments thread. One click turns it on.
- Animation speed: We took out the fade, comments will expand down faster.
Give us a little more time for:
- Speed: We will pre-fetch comments so that expanding them (if not already expanded) will be instantaneous. Due to some memcache issues (server caching) this is going to take us some time to figure out.
- Saved preferences for comments view options: We will make this a fixed global profile setting – we’ll remember and make your comment view selection global until you change it.
- Reply-to open: We’ll close this by default, making things less cluttered
Stuff we need your feedback on:
- How many levels of threads do you want -1,2,5?
- Should we remove the thread lines?
- What other changes would you like to see?
So, to sum it all up, thank you for all your feedback and patience. Kick back, enjoy some coffee, use the comments, and continue giving us your suggestions.
Thanks,
Kevin
Digg Company Blog